I found this interesting and so thought it worth sharing ….

https://hbswk.hbs.edu/item/it-s-time-to-reset-decision-making-in-your-organization

VUCA

“framework for thinking about the external environment that has gained traction in the business world is VUCA: Volatility, Uncertainty, Complexity, and Ambiguity. 

While these words seem similar in many respects, a key point of VUCA is that each of these terms describes a different situation that requires a specific response. Nathan Bennett, a professor with the Robinson College of Business at Georgia State University, and G. James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on VUCA, and argue, “If VUCA is seen as general, unavoidable, and unsolvable, leaders will take no action and fail to solve an actual problem.” Thus, diagnosis of the situation is a prerequisite to crafting a response. 

They argue that

• volatility should be met with agility;
• uncertainty with information;
• complexity with restructuring (with internal operations reconfigured to address external complexities); and

• ambiguity with experimentation.

Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it take? What will a post-COVID world entail?”